Privacy Policy

Overview

BioRenew (“BioRenew,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and protect information when you visit our website or otherwise interact with our team through inquiries, forms, phone calls, or email. By using our website, you agree to the practices described in this policy.

Information we collect

Information you provide

We collect information you voluntarily provide when you submit a contact form, schedule a consultation, send a career inquiry, subscribe to updates, call our team, or email us. This may include:

• Name and contact details (email, phone, mailing address)
• Information about your interest in our services or career opportunities
• Any other details you choose to share in messages, attachments, or conversations

Information collected automatically

When you visit our website, certain information may be collected automatically by analytics tools, cookies, and similar technologies. This may include:

• Browser type and version, device type, and operating system
• Pages visited, links clicked, and time spent on pages
• Approximate location based on IP address
• Referring website or marketing source

How we use information

We may use information we collect for purposes that include:

• Responding to inquiries, scheduling consultations, and supporting your patient experience
• Reviewing career inquiries and contacting candidates
• Improving the content, performance, and functionality of our website
• Sending updates, education, or announcements you have requested
• Complying with legal obligations or responding to lawful requests

How information may be shared

We do not sell personal information. Information may be shared with:

• Service providers and vendors that support our operations (for example, website hosting, analytics, email delivery, scheduling tools, and customer relationship tools)
• Professional advisors such as legal counsel, accountants, and auditors
• Regulators, law enforcement, or other parties when required by law or to protect the rights, property, or safety of BioRenew, our patients, or others

Service providers are expected to handle information consistent with applicable privacy and security requirements.

Cookies and analytics

Our website may use cookies, pixels, and similar technologies to remember preferences, support core functionality, and gather analytics about how visitors use the site. You can typically manage cookies through your browser settings. Disabling cookies may affect how the site functions.

Sensitive medical information

Our general website forms and email addresses are not secure channels for sensitive medical information. Please do not submit detailed medical history, diagnoses, or other protected health information through public forms or general email unless our team has specifically directed you to a secure channel.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.

Third-party links

Our website may include links to third-party websites, products, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external site you visit.

Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Your choices

You may contact us to ask about the information we hold, update your contact preferences, or unsubscribe from communications. Some processing may be necessary for us to deliver services you have requested or to meet legal obligations.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. Material changes will be communicated as appropriate.

Contact us

For privacy questions or requests, please contact BioRenew at info@biorenewstemcell.com or by phone at (801)-396-2413.